To compete today, organizations need an approach to business challenges grounded in inclusion and designed processes – like ours.
Including individuals from various disciplines and across company hierarchy helps create diversity of knowledge, shared understanding and the foundation for creative problem-solving.
Getting to know your customers, instead of simply knowing about your customers, ensures a deeper understanding of their needs, pain points, and what they truly want.
The longer you wait to test and therefore learn, the higher the risk you’ll build something your customers don’t actually need or want and end up spending even more time, money and resources re-building. Our core offering, the Design Sprint, helps you clearly define your business challenge, efficiently ideate on solutions, prototype, and test with real users in just two weeks. You gain the insight and data vital to building the right solutions the first time around.
Learn more about the Design Sprint process here.
Traditional brainstorming and the back-and-forth of typical meetings are not only inefficient, but rarely lead to results. The Lightning Decision Jam is a 90-minute process designed to quickly align on a high priority problem, decide on solutions and end with clear action items to execute in the following days.
Jumping straight to solutions often causes the needs of the customer to go overlooked. In two hours, customer problem-framing helps you define and clarify user pain points, prioritize what problems to focus on first and make sure your solutions are truly customer-centric.
It's difficult to avoid risk within a project when the understanding of potential risks and why they exist are not brought together and/or documented to create shared understanding. The four-hour Risky Business Assessment helps you identify potential risks, understand why the risks exist and concludes with action steps to remove or mitigate those risks.
Every organization wants to grow, but figuring out what works to spur growth in a cost and time-efficient manner can be difficult. The three-hour Growth Design Dash helps you focus on the core areas of growth – acquisition, activation and retention – and formulate simple, measurable experiments that can be done within four to six weeks to discover how to best drive growth.
It’s not enough to be “lean,” we need a new approach to understanding. An approach grounded in inclusion and designed experiments - like ours.Work with us
Learn more about how we can help your business create more effective solutions, faster.Work together
Based on your needs and objectives, we'll help you get the right people in the room and lead them through one or more of the five designed processes described above. Always customized for your organization and specific challenges, to efficiently and effectively reach your goals.
Not sure what you need? During a two-hour strategy session we'll gain a clear understanding of your current business challenges and come away with a custom action plan to move you forward - whether that's working with us or not. It's also a quick, cheap way to find out if you like us :)
Usability Research gives you first-hand feedback from people using your product. We'll plan and run usability tests that you can observe – in real-time or via video – then organize and analyze the data gathered to help you better understand your customers, prioritize their needs, and be able to deliver the solutions they want and need.
Bring multiple teams together to work through their current challenges using any one of the designed processes. In a half or one-day workshop, we’ll facilitate the selected process to help each team build shared understanding, reach a solution to their specific challenge, and experience a new way of working.
We'll train your teams to facilitate any of the designed processes and/or usability research to be able to increase efficiency and effectiveness all on your own. All training includes customized decks and reference guides, the option for co-facilitation when you're ready to implement and ongoing coaching as needed.
Learn more about how we can work together and help your business create better solutions, faster.Work Together
Want to try our approach in action for free? Want to stop having meetings that suck? Let’s Jam! We’ll lead your team through a Lightning Decision Jam to go from challenge to solution in just 90 minutes.
Maicol is the go-to guy for Design Sprints. He helped us solve a large and ambiguous problem and discover issues within our solution in a week instead of months. We were able to pivot and solve it the right way and our users were very happy with our results. I would highly recommend Super by Design for anyone looking to develop the right product quickly.
Working with Maicol through two Design Sprints has fundamentally changed how we operate and build products. The process is a good framework for taking a complex environment, where you don't necessarily know what the problems are, and drilling down into what is important now to find good solutions that the team can agree on and have a really big impact. From now on the first part of our product development experience is going to be driven by Design Sprints.
When we were looking to identify a new market opportunity, we hired Maicol to help us validate before building. He designed a working prototype, lead user-tests with potential customers and then built out a clear strategy and roadmap for the entire project allowing us to be completely prepared to move forward.
Maicol expertly lead us through 4 days of analysis, prototyping and user testing to refine our product and collect feedback on new design ideas. He helped us get the critical data we needed and translate user frustrations into useful features in order to take our product to the next level.
Want to try our approach in action for free? Want to stop having meetings that suck? Let’s Jam! We’ll lead your team through a Lightning Decision Jam to go from challenge to solution in just 90 minutes.Learn More
Design Sprint Principles help us tackle business challenges by bringing together diverse perspectives, eliminate unnecessary conversations and remove bias to quickly build understanding, make better-informed decisions, remove risk and increase efficiency in order to create the most effective solutions and deliver the highest value to customers.
In this workshop, you’ll learn the Design Sprint Principles that help you make better decisions, faster and how to engage customers to ensure a deeper understanding of their needs.
Facilitator | Design Sprint Principles Workshop
Speaker | The Storyteller's Summit (How to prototype your story to test with real people)
Panelist & Mentor | LA Service Jam
Facilitator | Design Sprint Bootcamp with Jason LaManque
Panelist | Fireside Chat: Organizational Change through UX
Facilitator | Design Sprint Principles Workshop
Producer | The Official Design Sprint Bootcamp with John Zeratsky
Speaker & Mentor | UCLA Creative Labs Designathon
Gain a deeper understanding of your customers, create alignment in your teams, and maximize efficiency while building the best solutions through Design Sprints.Work with us
The goal of day one is to build a foundational understanding of the problem we’re trying to solve. This is accomplished by bringing diverse perspectives into the same room to define the problem and build as many solutions as possible.
Gain a deeper understanding of your customers, create alignment in your teams, and maximize efficiency while building the best solutions through Design Sprints.Work With Us